Well, I am glad to report that yesterday, LearnDAT team members and some others from IT Services here at Michigan State University took part in one.
Sure, we didn’t ride in a big yellow bus and I am pretty sure none of us had to have permission forms filled out, but it sure felt like an authentic field trip none-the-less.
You see, we had the privilege of visiting our friends over at Menlo Innovations today. Richard Sheridan, CEO, founder, and chief story-teller at Menlo gave us a tour of their facilities, practices and philosophies. He began by explaining how the entire vision is premised upon building a culture of joy. Immediately, one of the attendants asked, “Did you say ‘joy’?”
Richard then went on to explain that he did, indeed, say “joy” despite Menlo being a software innovation company. The surprise at the word joy in the context of the software industry is not uncommon, but Menlo is simply not a common place. That is what makes Menlo a constant revolving door for tourists like us who have gotten wind of some amazing things happening there.
Not many places can claim that their primary tool for project management is 3×5 cards, and especially a place that builds software solutions.
Other notable culture shock experiences during the tour included the wide open floor plan, the 40 hour work-week (with no overtime or limits of when employees are “allowed” to take vacation), and seeing bikes, pets, and children all around the room. The culture of transparency and trust breeds some fascinating results that made for a very interesting tour, to say the least.
According to Sheridan, the issues and difficulties they experience as an organization are not much different than what any organization experiences except for the way in which they handle them. In fact, one of the quotes seen right on the wall stated, “make mistakes faster.” Menlo intentionally identifies managerial practices based upon fear-tactics and eradicates them so that trust is built with clients and the Menlo team alike.
As Sheridan and his team continue to demonstrate leadership and innovation, you might consider joining one of their tours. See what kinds of things you could learn and conversations that could be started as a result. I know that we are glad we did. In fact, they could take the whole field of design and technology for a trip if you ask me.
See photos from our field trip on our Facebook page