LCC’s 2nd OER Summit

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Image shared on Twitter by Eric Kunnen

On Friday, I was fortunate to have been able to attend the 2nd annual Lansing Community College Open Educational Resources Summit. I attended last year when David Wiley was the keynote and it was outstanding. This year’s keynote was Dr. Cable Green who is the Director of Open Education at Creative Commons. It was an amazing day of learning, sharing and making connections with others in the field I hadn’t known before.

For instance, as seen in this panel image which was the culminating event at the Summit, I learned about Joseph Mold who is the Director of Online Learning & Instructional Design at Bay College in our beautiful Michigan Upper Peninsula. The work they have been doing on behalf of student success and faculty autonomy with OER is one of the most compelling examples I have learned of to date. You can see a glimpse into some of their efforts and accomplishments in the two short videos below:

I nearly missed this year because it somehow was not on my radar. Fortunately, Regina Gong (Chair of this great Summit) mentioned this year’s summit over the weekend on Twitter. I wasn’t sure if I was going to be able to pull it off because of some previously scheduled meetings I had on my calendar, but thanks to my kind colleagues who covered for me, I was able to attend.

You can follow the active twitter stream that ensued here at #LCCOER or at #GoOpen. Don’t miss Eric Kunnen’s infamous note taking skills on his WordPress site too. It’s probably the next best thing to actually being there.

Looking forward to next year already! Thank you, Regina and all the great folks who helped put this together! 

Teacher trust

 

TurtleI would do so many things differently than I did those first years of teaching.

I made so many grave mistakes.

I have a vivid memory of a 10th grade Biology lesson I was giving one day in the late Spring when my students were fidgety and seemingly unable to focus on what I’m sure was an incredibly engaging lesson (insert sarcasm font here). It got to the point where I had to stop the lesson and go off script which wasn’t my forte, especially when opening up a difficult conversation with a class of 35 students in the room.

I remember being genuinely nervous, but realizing how important it was for me to express my concern about how the class was going as I felt like I wasn’t getting through to any of them that day. I don’t remember exactly what I said, but I expressed my concern in a very honest and frank way. I opened it up to the room on the spot to provide some ideas on how we could make it through the rest of the year without me blowing a gasket. I also admitted that I needed to figure out a way to know I was doing my job as a teacher better.

I think this vulnerability I stepped into in a way that was clearly not planned is what really grabbed their attention to the point where it was eerily silent in the room at first. I remember practicing to wait and embrace that awkward silence to let trust develop and courage for people to speak up honestly with it me not passing judgement or taking offense to the fact that my teaching approach was clearly not working. Ideas started flowing from the room on how we could address the challenge together.

Of course, things never got perfect after that, but I do recall an enormous shift that took place even toward the end of the year where me and my students had a better understanding of each other. That moment catalyzed deeper trust for everyone in the room to speak up or connect with me personally when things just weren’t working for them.

I will never forget that the courage of honesty in moments like those (rather than losing my cool) was constructive for building the essential trust there must be between a teacher and their students.

Now to the daily challenge of putting this courage to practice moment-by-moment.

IDEO HCD Process

The folks at IDEO have made a reputation of being an award-winning global design firm that coined the “human-centered” approach to design thinking.

 

Description of framework

screen-shot-2016-09-26-at-10-14-30-amThe folks at IDEO have made a reputation of being an award-winning global design firm that coined the “human-centered” approach to design thinking. They use this strategy effectively to help a diverse portfolio of organizations to both innovate and grow. IDEO’s president and CEO Tim Brown describes design thinking itself as:

“… a human-centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.”

So, what does this look like?

For one thing, it isn’t necessarily linear. In fact, IDEO recognizes that each project and client they work with invariably has its own context and character. At the same time, they do identify three primary phases that each design thinking project experiences. Conveniently, each phase begins with the letter “I”:

  • Inspiration
  • Ideation
  • Implementation

These three phases create space for the designer to do three primary things:

  1. Inspiration: Build and nourish deep empathy for individuals and communities they are designing for.
  2. Ideation: Inform the design of new solutions around improved understood of the problems they face.
  3. Implementation: Creating space to test ideas and prototypes of these solutions before implementing them.  

IDEO goes on to explain that the way organizations can transform the way they develop products, services, processes and strategy by thinking creatively like a designer. They propose that it is possible for professionals to use the creative tools of designers and approaches they use to solve a vast array of challenges even if they have never had formal training as a designer. This is because they describe design thinking itself as a deeply human process that draws on tacit knowledge we all intuitively have which can be overshadowed by more conventional problem-solving practices.

The IDEO website describes design thinking as a method that “relies on our ability to be intuitive, to recognize patterns, to construct ideas that are emotionally meaningful as well as functional, and to express ourselves through means beyond words or symbols.”

They caution that over-reliance on methods that are strictly analytical or rational can be just as risky as running an organization on feeling or intuitions alone. As IDEO walks with clients into new visions of what their operations could look like in the future, they use a holistic mix of both analytical tools and generative techniques. They do this using design thinking as an integrated “third way” that isn’t pigeonholed into just one way of thinking.

This results in activities that integrate business model prototyping, data visualization, innovation strategy, organizational design, qualitative and quantitative research, and IP liberation. Each of these methods is done with conscious consideration of both the capabilities of the clients and the needs of their customers. Before a final solution is designed, there are multiple iterations that are relying on feedback loops and assessments that inform each rapid modification. The goal is to deliver appropriate, actionable and tangible strategies that result in new and innovative options for growth each of which are grounded in business viability and market demands.

According to their website, IDEO’s approaches have helped them achieve some of the following milestones as an organization:

  • Ranked as one of the most innovative companies in the world by business leaders in a global survey by Boston Consulting Group
  • Ranked #10 on Fast Company’s list of the Top 25 Most Innovative Companies
  • Winner of 38 Red Dot awards, 28 iF Hannover awards, and more IDEA awards than any other design firm
  • Ranked #16 on Fortune’s list of 100 most-favored employers by MBA students
  • Awarded the Smithsonian Cooper-Hewitt, National Design Museum’s National Design Award for Product Design

References

You can read more at:

How My Failure as a Teacher Began to Teach Me Lifelong Lessons.

I was a 2nd year teacher drop-out. I felt like a failure as a person and as a professional. Most of all, I felt like I had failed my high school science, biology and chemistry students.

photo-1453847668862-487637052f8aDropped out

I was a 2nd year teacher drop-out. I felt like a failure as a person and as a professional. Most of all, I felt like I had failed my high school science, biology and chemistry students.

It was November and I had been working long days trying to keep up the pace of lesson planning, grading and attempting to maintain some balance in my new professional life as a teacher.

I remember getting many warnings in my college days about the difficulties of being a teacher and especially in the first year, but I overestimated my abilities to keep pace with my own standards of perfectionism.

Burned out

Let’s be honest. I burnt out. I didn’t know what I was going to do, but I had to resign half way through the year leaving my students stranded and the high school scrambling to find a replacement. I put my resume out to nearly any job I could find but the market was nearly as grim as my own outlook.

You know what the worst part of it was? I loved education and I loved my students. How would anyone hire me in the field when I resigned from a full-time teaching appointment? I figured I wouldn’t be able to ever work in education again.

Substitute teaching

So I decided to start subbing.

Yes, that’s right, I was a substitute teacher right after quitting a full-time teaching job. Being a substitute teacher is hard enough in and of itself, but being one after being a teacher drop-out is excruciatingly humiliating. But I knew I needed to swallow my pride, focus on my own health first and then re-build myself as a professional from the ground up.

Things I learned

It was difficult times, but I had amazing family, friends and professionals who supported me through the dark night. I wouldn’t wish the circumstances on anyone, but I also wouldn’t trade the lessons I learned at the earliest days of my career for the world.

I was blessed with hard life-lessons on understanding my own limitations, on developing a healthy work-life balance, on understanding myself on a fundamentally human level vs. viewing my own self-worth through the lens of an externally professional reputation.

Still learning

Do I still struggle with these things?

Yes.

Have I arrived?

No.

Am I making any progress?

Every day.

Silver linings

And you know what?

I still am an educator.

Mostly, I get to work every day as a human being helping other people through the difficult and important work of teaching and learning.

*I am forever grateful for the many people in my life who have believed in me even when I haven’t believed in myself. I wouldn’t be here without you and I stand on your shoulders as I do the meaningful work of believing in others around me. 

Online Learner Success Resources (OER)

If you or anyone you know is interested in these kinds of resources, this is one on the topic of Online Learner Readiness worth your time thanks to the Creative Commons sharing by the California Community Colleges Online Education Initiative.

Need

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License: Creative Commons (Attribution 3.0 Unported) By Squid.ink

Just the other day I was in a faculty workshop in the College of Arts and Letters at Michigan State University where we touched on Quality Matters as a resource for all of MSU faculty. One of the questions that arose was if there were resources that were general enough to apply to any online learner in terms of preparing them for the online environment no matter what college or learning management system was being used. I mentioned that there were some valuable Open Educational Resources out there that can be remixed at will to any college’s needs.

Helpful modules

If you or anyone you know is interested in these kinds of resources, this is one on the topic of Online Learner Readiness worth your time thanks to the Creative Commons sharing by the California Community Colleges Online Education Initiative.

Please bookmark it if it is something you could build off from (again, it can be remixed freely with attribution of course) or share it with someone you think might find it valuable. I believe deep down that good things were meant to be shared.

Thanks to all of you everywhere who promote student success!

Asides

This was another quick quiz my colleague Susan Halick shared with me from Lansing Community College on the topic of “Are online courses right for me?” and my friends over at Michigan Virtual University also created similar resources for new online learners through a tool called OLOT (Online Learning Orientation Tool).

People Trump Technology

Image of Robin Williams, 1951-2014
Robin Williams, 1951-2014

“Before the internet there was just a man running around saying, ‘I know, I know” – Robin Williams

This morning, I came into work and was glad to see Dr. Leigh Graves Wolf using our new open office working space here in Wills House. Her recent campus open office working tour has been so fun to lurk behind to find new nooks to study and collaborate. Thanks, Leigh.

So, I walk in the door and she asks me if I know anything about birds. These are my favorite kinds of delightful questions.

I know a couple things here and there just due to personal interest. I have sat in on a college ornithology course once and I have met up with our Jackson Audubon Society on random occasions over the years.

Lucky for me, she had recorded the sound of the call that was distinct to her as she was walking to our building. She played it back for me. I thought it was an Eastern Towhee possibly, but I just had to get to the bottom of it.

Black-Capped Chickadee
Black-Capped Chickadee

So, I turned to my friend, Google. After grueling seconds of not getting anywhere due to having a hard time figuring out how to identify a bird on the internet with only the call sound in my head, I realized that a much more efficient searching rout would be to call up my friend Gary Mason who I used to work with at Spring Arbor University. Gary is heavily involved in the Jackson Audubon Society and knows more about Michigan Birds and other natural wonders than anyone I know.

So, I did what anyone frustrated with the limitations of technology would do. I used an older technology of the telephone land-line to give him a ring at his desk. He not only answered right away, but was able to identify the bird immediately even with my own botched attempt at trying to make the sound over the phone.

It was the Black-Capped Chickadee.

I was way off.

samsonite-i-was-way-off-o
A funny looped scene from Dumb and Dumber where Loyd and Harry mistake the last name of the girl they are looking for with the brand of the suite case they are holding.

LearnDAT Farewell Post

Together, each member of the LearnDAT team makes up an amazing pool of talent, creativity, knowledge, skill and experience in the field of distance education.

LearnDAT Holloween Party 2012
LearnDAT Halloween Party 2012

For over the past year, I have had the privilege of working with the incredibly talented instructional and educational media designers at LearnDAT (this is a picture of some of us at our 2012 halloween party). Together, each member of the LearnDAT team makes up an amazing pool of talent, creativity, knowledge, skill and experience in the field of distance education. I will miss them very much.

Friday is my last day in LearnDAT as I have accepted a new instructional design position at Jackson Community College. I look forward to venturing into this new role that is closer to home and plan to stay in touch with my colleagues here at Michigan State. Thank you, for everything!

The team assembled here is so innovative, creative, collaborative and effective. Since being here I have learned so much from each person. There is a rich history here and notoriety not only in the MSU community, but in the field of instructional design and instructional technology in general. It makes me incredibly proud to have been able to contribute to a handful of the ongoing great things going on here.

Interview of Carrie on Google Presentation Collaboration with Students

I had a great conversation today about using Google Presentations for collaborative learning with Carrie Heeter and Keesa Muhammad from LearnDAT.

I had a great conversation today about using Google Presentations for collaborative learning with Carrie Heeter and Keesa Muhammad from LearnDAT. Check it out:

[youtube http://www.youtube.com/watch?v=0l14KQzwO50]

 

[googleapps domain=”docs” dir=”document/pub” query=”id=18YYM0EB2TmYpkBL1fCfSrOhTADcS9QNsIAY38_rbVXM&embedded=true” width=”700″ height=”394″ /]

Field Trip to Menlo

Remember field trips? What ever happened to those?

Remember field trips? What ever happened to those?

Well, I am glad to report that yesterday, LearnDAT team members and some others from IT Services here at Michigan State University took part in one.

Sure, we didn’t ride in a big yellow bus and I am pretty sure none of us had to have permission forms filled out, but it sure felt like an authentic field trip none-the-less.

You see, we had the privilege of visiting our friends over at Menlo Innovations today. Richard Sheridan, CEO, founder, and chief story-teller at Menlo gave us a tour of their facilities, practices and philosophies. He began by explaining how the entire vision is premised upon building a culture of joy. Immediately, one of the attendants asked, “Did you say ‘joy’?”

Richard then went on to explain that he did, indeed, say “joy” despite Menlo being a software innovation company. The surprise at the word joy in the context of the software industry is not uncommon, but Menlo is simply not a common place. That is what makes Menlo a constant revolving door for tourists like us who have gotten wind of some amazing things happening there.

Not many places can claim that their primary tool for project management is 3×5 cards, and especially a place that builds software solutions.

Other notable culture shock experiences during the tour included the wide open floor plan, the 40 hour work-week (with no overtime or limits of when employees are “allowed” to take vacation), and seeing bikes, pets, and children all around the room. The culture of transparency and trust breeds some fascinating results that made for a very interesting tour, to say the least.

According to Sheridan, the issues and difficulties they experience as an organization are not much different than what any organization experiences except for the way in which they handle them. In fact, one of the quotes seen right on the wall stated, “make mistakes faster.” Menlo intentionally identifies managerial practices based upon fear-tactics and eradicates them so that trust is built with clients and the Menlo team alike.

As Sheridan and his team continue to demonstrate leadership and innovation, you might consider joining one of their tours. See what kinds of things you could learn and conversations that could be started as a result. I know that we are glad we did. In fact, they could take the whole field of design and technology for a trip if you ask me.

See photos from our field trip on our Facebook page

Wasteful Fear

This is a song I wrote to any preacher of the status quo or of a viewpoint that is closed minded & ignorant. It is a call to a better voice.

This is a song I wrote to any preacher of the status quo or of a viewpoint that is closed minded & ignorant. It is a call to a better use of their voice.

[youtube http://www.youtube.com/watch?v=MQnk_5clrSA]